Your Privacy

FAQ

What info do you collect?

We collect your name and email to process orders and send occasional updates.

Is my data shared?

No, your information stays private and is never shared with outside parties.

How do you use my email?

We use your email mainly to confirm orders and sometimes to send marketing that you can easily opt out of.

Can I update my info?

Yes, just contact us if you want to change your name or email details.

How secure is my data?

We take good care to keep your data safe with secure systems in place.

What if I want to stop emails?

You can unsubscribe anytime from marketing emails using the link at the bottom of each message.

Terms and Conditions — Pick by Kathy

Welcome to Pick by Kathy.

These terms and conditions outline the rules and regulations for the use of our website, located at www.pickbykathy.store.

By accessing this website, you agree to accept all terms and conditions stated on this page. If you do not agree, please do not continue to use this website.

1. Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device to help improve website functionality and understand how visitors interact with our site.

By using this website, you consent to the use of required cookies. Optional cookies may be used for marketing and analytics purposes.

2. Intellectual Property

Unless otherwise stated, Pick by Kathy owns the intellectual property rights for all content on this website, including product designs, images, branding, and written content.

You must not:

• Copy or republish material from this website

• Sell, rent, or sub-license material

• Reproduce or duplicate content

• Redistribute content without permission

3. Product Information

Each Paper Moon Jar and related product is handcrafted. Variations in colour, shape, and finish are part of the handmade nature and not considered defects.

We aim to display product images and descriptions as accurately as possible, but slight variations may occur.

4. Orders and Payments

All orders are subject to availability and confirmation.
Prices are listed in AUD and may change without notice.

We reserve the right to cancel or refuse any order if necessary.

5. Shipping

We currently ship within Australia and selected international locations.

Shipping times are estimates and may vary. Pick by Kathy is not responsible for delays caused by postal services.

6. Returns and Refunds

Due to the handmade and personalised nature of our products, we do not accept returns for change of mind.

If your item arrives damaged, please contact us within 48 hours with photos so we can assist you.

7. User Comments and Content

If you post comments or content on our website or social platforms:

• You confirm you have the right to share the content

• Your content must not be unlawful, offensive, or infringe on others’ rights

We reserve the right to remove content at our discretion.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of those sites.

9. Limitation of Liability

To the maximum extent permitted by law, Pick by Kathy is not liable for any loss or damage arising from the use of this website or products purchased.

10. Changes to Terms

We may update these terms at any time. Continued use of the website means you accept the updated terms.

11. Contact

For any questions, please contact:
hello@pickbykathy.store

Terms & Conditions